Submit a Claim - Claim Instructions

If you received one or more text messages sent by or on behalf of Caribou Coffee Company, Inc., at a cellular telephone number between May 5, 2012, and July 28, 2017, you may be eligible for a payment. The only way to receive a payment is to file a claim. All Claim Forms must be sumitted online or postmarked no later than November 13, 2017.

No matter which method you choose to file your Claim Form, please read the Claim Form carefully and provide all the information required. Only ONE Claim Form per Settlement Class Member may be submitted.

How To File Online

After clicking the button below, you will be asked to provide your contact information, affected phone number, and cell phone carrier. It must be completed and submitted no later than 11:59 p.m. CST on November 13, 2017.

Please click the button below to get started.

Start Your Claim

How To File Via Email

Please download a copy of the Claim Form here, read the Claim Form carefully, and provide all the information required. Then send it to claims@CaribouTCPASettlement.com.

It must be completed and submitted no later than 11:59 p.m. CST on November 13, 2017.


How To File Via Mail

If you received a Claim Form in the mail with a postcard summary of the Notice, simply complete, sign, and mail the form. The postage is prepaid, and there is no need for a stamp. Otherwise you may download a copy of the Claim Form here.

All Claim Forms submitted by mail must be postmarked on or before November 13, 2017, and sent to the Settlement Administrator at the following address:

Caribou Coffee Settlement Administrator
P.O. Box 3076
Portland, OR 97208-3076

Important Dates

  • May 5, 2012 to July 28, 2017
    Class Period
  • October 13, 2017
    Deadline to Exclude yourself from the Settlement
  • October 13, 2017
    Deadline to Object to the Settlement
  • November 13, 2017
    Online Claim Filing Deadline
  • November 13, 2017
    Postmarked Claim Filing Deadline
  • November 20, 2017
    Object to Class Counsel's fee petition
  • November 27, 2017 at 10:00 a.m. CST
    Fairness Hearing